Workflow Setup Overview

A step-by-step guide to every configurable step in a KYB verification workflow — what each one does, where to find it, and how to configure it.

A workflow is the verification sequence your clients move through. You pick which steps are active, configure each one, and the result is a tailored flow — from a quick 2-step check to a full KYB with UBO verification, bank data, and identity checks.

10 configurable steps

Risk, company info, directors, owners, representatives, bank, questionnaire, custom rules, identity verification, and sole proprietorship.

All steps are optional

Toggle any step on or off. Disabled steps are skipped in the client-facing flow.

Multiple workflows

Create different workflows for different company types and route companies automatically with Dynamic Workflows.

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Getting to Workflows

Navigate to Business Verifications → Configuration → Workflows.

From this screen you can:

Action	How
Create a new workflow	Create New button (top right)
Import a workflow file	Import button
Edit an existing workflow	Click ⋮ → Edit
Duplicate as a template	Click ⋮ → Create a copy
Set as default workflow	Click ⋮ → Set as default
Export for backup or transfer	Click ⋮ → Export workflow
Delete	Click ⋮ → Delete (blocked if verifications are attached)

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Configuring Steps

Inside the workflow editor, each step has a toggle in the top-right corner of its panel. Enable the steps you need — the rest are skipped. The steps below follow the order they appear in the workflow editor.

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1. Risk Assessment

   Attach a pre-configured risk profile to automatically score the company.

   Details & configuration

   Scores are calculated based on the rules and weights you defined in the risk profile. The profile must be created outside the workflow builder before adding this step.

   

   Prerequisite: How to set up Risk Assessment →

   Configure Risk Assessment step →

2. Company Information

   Define required company data fields, documents, and auto-fill settings.

   Details & configuration

   Enable company search auto-fill via name or registration number, configure email verification, and set which fields and documents the company must provide.

   • Configure required fields →
   • Configure required documents →

   Configure Company Information step →

3. Bank Verification

   Collect IBAN details, account balances, and transaction history via open banking.

   Details & configuration

   Covers 2,500+ European banks. Clients connect their bank account directly during the verification flow — no manual uploads required.

   

   Configure Bank Verification step →

4. Sole Proprietorship

   Collect owner-specific fields and documents for sole traders.

   Details & configuration

   Tailor the verification form for sole proprietors with fields and documents that differ from standard company verification.

   Configure Sole Proprietorship step →

5. Director Information

   Collect and verify details for company directors.

   Details & configuration

   Configure whether identity verification is required for directors, handle corporate directors (companies acting as directors), and set custom fields and documents.

   

   Configure Director Information step →

6. Representative Information

   Configure data and verification requirements for the company representative.

   Details & configuration

   Set whether a representative is required, what data and documents they must provide, and whether identity verification applies to them.

   Configure Representative Information step →

7. Ownership Structure

   Declare shareholders and configure UBO verification thresholds.

   Details & configuration

   Set ownership thresholds that trigger UBO checks and configure the depth of verification required for Ultimate Beneficial Owners.

   

   Configure Ownership Structure step →

8. Questionnaire

   Collect source of funds, compliance answers, or custom data via a structured form.

   Details & configuration

   Add one or more questionnaire sections to gather business-specific information from the company or its representatives during verification.

   Configure Questionnaire step →

9. Custom Rules

   Run automated risk and blocklist checks against the company.

   Details & configuration

   Select and order the rules to apply. Rules run sequentially and flag or block companies based on the conditions you define.

   

   Prerequisite: Rules must be created in Custom Rules setup → before they can be added here.

   Configure Custom Rules step →

10. Identity Verification

    Embed KYC identity checks for directors, shareholders, and representatives.

    Details & configuration

    Enable document scan and selfie/liveness verification for people within the KYB flow — no separate KYC session required.

    

    Configure Identity Verification step →

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Dynamic Workflows

Route companies to different workflows automatically based on their answers to a short screening questionnaire — for example, directing sole traders to a lighter flow and LTDs to a full KYB.

Details & configuration

Configure Dynamic Workflows →