KYC Data Retrieval

Retrieve KYC identity verification data, documents, and reports via the iDenfy API or dashboard case management for compliance needs.

You have full access to your customer data and retrieval methods within the dashboard and case management system, including KYC/KYB documents.

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Data Retrieval via API

You can automate data retrieval and saving by using the API:

• Using response webhooks
• Using the Verification report + API strategy

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Retrieving Data via the Dashboard

Downloading Verification Record As PDF

When you perform an ID verification, the system retrieves the individual verification data, which you can then download as a PDF.

Reports include identification details, statuses, pictures, questionnaire answers, location data, AML findings, and proof of address if applicable.

This method is meant only to download a single verification.

You can extract a PDF report directly from our dashboard interface by following these steps:

1. Navigate to the selected ID verification in the dashboard.
2. Click the document icon (located in the toolbar or under the “More Actions” dropdown).
3. Select the report language and set a password for the PDF (if needed).
4. Click Generate. The PDF will automatically download to your browser’s default download folder, typically the Downloads folder.

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Generating a Verifications Report

Location: ID verifications → Verifications report

Limitations:

• Generating reports requires the Admin role
• Data downloaded is in CSV format
• Images (face, document, PoA) can not be downloaded

The report screen is one page in two steps — pick the columns, then narrow the rows. Nothing is exported until you click Export as csv, which stays disabled until the form is valid.

Choosing the Period

The strip above the two cards sets what gets exported before any field is picked:

Control	What it does
Export results of	The period preset — Day by default
Date range	The explicit window, shown as 2026-09-14 - Now. Overrides the preset
Order by	Sort order for the rows in the CSV. Unset by default

Selecting Data Fields

Each group carries a counter showing how many of its fields are selected, and a checkbox on the group header that takes the whole group at once. Select all and Deselect all act on every group.

Scan ref and Final status are marked (default) and cannot be unchecked — every export carries them, which is why Verification data starts at a count of 2 while every other group starts at 0.

Original language data lets you export values in the script they appear in on the document — Cyrillic, for example — rather than the transliterated Latin version used elsewhere in the report. Each field you select here becomes its own column in the CSV, alongside the Latin column, so selecting nothing from this group leaves the report exactly as it was. Fields are only populated where the document carries an original-language value.

Applying Filters

Each filter is a multi-select with its own Select all. Leaving one empty means it does not narrow anything.

Beware

Filtering uses AND logic. That means, when you use multiple filters, the system looks for verifications that match ALL filters.

Collecting the Export

The time it takes to generate will depend on:

• Selected time frame
• How many verifications are there in the selected time frame

Generating a report takes time and will not be instant. Once it is ready you will receive an email notification, and you can download it from Generated reports in the bottom toolbar.