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The Blocklist feature allows you to automatically mark or deny specific companies or applicants during KYB automation flows. Each entry defines what to match and what to do when a match occurs.

Step 1: Navigate to Blocklist

  1. Go to Custom Rules → Blocklist tab. You’ll find it next to the Automations tab under Configuration → Custom Rules.
  2. Here you can:
  • View existing blocklist entries.
  • Import or export lists for backup or migration.
  • Click “Create Blocklist” to add a new rule.
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Step 2: Create a New Blocklist Entry

Each blocklist entry consists of:
  • A title (for identification),
  • One or more data fields used for matching,
  • And an action to perform when a match is found.

Title

Give your blocklist entry a unique, descriptive name — for example:
Suspicious Lithuanian Companies or Fraudulent Payment Domains.
This title will help differentiate your blocklist rules later.

Step 3: Define Matching Fields

In the Blocklist Values section, you can specify details across several categories: Company, Applicant, UBO, Representative, and Timezone. Each field is optional, but at least one must be filled.

Company Information


Applicant Information

Applies to the person submitting or representing the company.

UBO (Ultimate Beneficial Owner) Information


Representative Information


Timezone


Step 4: Matching Logic

Matching is strict and rule-based to ensure accuracy.
  1. Perfect match only: No fuzzy or similarity scoring. “ABCLTD” will not match “ABC LTD” unless identical after normalization.
  2. Case-insensitive and accent-insensitive: A = a, ą, Â, etc. (handled via database collation).
  3. Empty fields count as a match: If both sides (company and blocklist) leave a field blank → it counts as matching.
  4. At least one field must match between the blocklist and the company data.
  5. Multiple blocklists: If a company matches one rule, later blocklists or automations won’t proceed when the action is Block.

Example

A match is triggered because one field (registration number) matches exactly. Unless overridden, the action set in the blocklist will execute immediately.

Step 5: Select Action

Select what happens when a match is detected:

Step 6: Save and Activate

Click Save to finalize the rule. The entry becomes active immediately — no further activation steps required.

Notes and Best Practices

  • Use registration number whenever possible for precision.
  • Combine email domain and country for effective applicant-level blocking.
  • Regularly review flagged entries to refine your lists.
  • Use Import/Export for bulk updates or cross-environment synchronization.